天津市各财产保险分公司2011年1-12月机动车保险理赔服务质量指标
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每千万保费车险理赔投诉数(件)
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车险结案率
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案件处理完毕后赔款支付及时率
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承诺达成率*
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自有车险查勘人员充足率
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其中:2000元以下(含)车险案件结案周期(天)
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其中:当年车险案件结案率
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人保财险天津分公司
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44.03
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32.07
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0.53
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83.54%
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86.21%
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93.63%
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93.61%
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0.61%
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太平洋财险天津分公司
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39.15
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26.63
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0.85
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84.27%
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84.34%
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95.85%
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92.98%
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0.35%
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平安财险天津分公司
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35.36
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27.92
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0.78
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83.49%
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85.60%
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97.21%
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99.98%
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0.36%
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华泰财险天津分公司
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55.44
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46.93
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0.20
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79.78%
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79.36%
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96.31%
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95.66%
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0.37%
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天安财险天津分公司
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77.74
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75.37
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0.27
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82.53%
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84.89%
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94.10%
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80.39%
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0.62%
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太平财险天津分公司
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52.90
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48.81
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0.66
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72.98%
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78.03%
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99.09%
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97.30%
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0.33%
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大地财险天津分公司
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54.53
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43.08
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0.56
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85.66%
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84.79%
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97.56%
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97.40%
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0.53%
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中华联合天津分公司
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43.96
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28.72
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1.47
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90.57%
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92.43%
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89.62%
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99.46%
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0.42%
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华安财险天津分公司
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32.81
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26.37
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2.12
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79.65%
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81.23%
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99.18%
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95.74%
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0.41%
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渤海财险天津分公司
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34.53
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31.83
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1.08
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90.15%
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90.60%
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89.77%
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90.03%
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0.22%
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阳光财险天津分公司
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31.37
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14.15
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0.46
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90.05%
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92.95%
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94.05%
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99.34%
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0.37%
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安邦财险天津分公司
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55.63
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44.06
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5.99
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92.01%
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92.80%
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79.54%
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97.35%
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0.57%
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渤海财险滨海分公司
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82.62
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67.58
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0.90
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79.16%
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82.09%
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92.30%
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77.13%
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0.22%
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都邦财险天津分公司
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40.63
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27.99
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3.07
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70.26%
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73.56%
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93.01%
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96.74%
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0.77%
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永诚财险天津分公司
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26.00
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21.00
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0.27
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87.86%
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88.66%
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97.24%
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81.98%
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0.32%
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中银财险天津分公司
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49.54
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41.90
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1.29
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83.38%
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84.52%
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98.89%
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97.44%
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0.46%
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天平财险天津分公司
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54.94
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52.77
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0.78
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89.74%
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86.74%
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95.09%
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99.87%
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0.17%
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民安财险天津分公司
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53.19
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48.35
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0
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84.59%
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81.19%
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97.76%
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96.52%
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0.38%
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